82-52-2390550
272-12, Dangwol-ro, Onsan-eup, Ulju-gun, Ulsan, South Korea
Experience new world under the sea with Penguin Ocean Leisure & Gocean from now on!
1. We will reply you for your inquiry in 24 hours.
2. We provide PENGUIN owner's manual of 42 pages. It includes certificate and craft identification number, PENGUIN 2.0 specifications & features, electric wiring diagram, safety statement, description of equipment and guidelines of operation PENGUIN 2.0.
Q1. What is compact semi-submarine?
A. Existing semi-submarine can hold mainly 20-40 passengers on board at the same time. It made a situation in which people stayed in a confined and tight space and feel uncomfortable and you can watch routine courses that an operator defined. But only family or couples can board on Compact Semi-submarine and then you can operate it by yourself and see any place which you want to see like a snorkeling. By default you need to swim to some extent and have a risk of burns due to ultraviolet radiation in order to snorkel, but you can see underwater safety and comfortably without and risks.
Q2. What is the material of the window?
A. Acrylic material is the best for underwater viewing. Mainly it is used in producing aquarium and has highly transparency. (Clear: 92% light transmission) Because it has a UV protection function as time goes it does not have yellowing effect which changes the color of acrylic.
Q3. Do I need a special license or training before driving?
A. Not really, You can easily operate it rather than regular boats. It would be good, if you learn a simple basic education before boarding, For example, how to operate it and what to do upon emergency.Q4. What are the delivery times for the PENGUIN?
A. It depends on the quantity of ship to order. Since PENGUIN is not sold for private, it depends on the quantity of ship to order, but it usually takes 3~4 months after order.
Q5. I would like to have a special option on the submersible that is not listed on your website or brochure. Is this possible?
A. Yes, it is possible. It depends on the location and purpose of use and you can change it partially but you will have to fully explain the requests in advance.
Q6. How do you provide against the risk of marine transport accident?
A: Against unexpected accidents during the shipping, it is insured for 110 percent of the net price with ACE American Fire and Marine Insurance Company Korea.
Q7. What can I do if it is broken down on the sailing PENGUIN?
A: Sailor can find out the cause of the trouble through the error code, so he/she can handle the situation. All the main components are designed to be replaced easily. It contains sufficient spare components : including motors, batteries, control boxes and others.
Q8. Is there maintenance program upon the bulky order?
Yes, we provide the maintenance program for PENGUIN. Specialists will visit on a regular basis to check up equipment and give a support for maintenance if necessary.
